Question 1

MY SKIN REMEDY INCLUDES

Accepted Answer

STEP 1: ANALYZING your top skin concern and issues.
My Skin Remedy begins with a Q&A discussion of your specific goals and concerns. Through a series of comprehensive questions, responses given provide insight into individual skin types, needs, and deficiencies.
STEP 2: DIAGNOSING what we see in your skin.
The discussion of your skin concerns will drive our diagnosis of your skin plan and remedy.  (Optional:  what we can actually see via Skype™, FaceTime®)
STEP 3: DISCOVERING what you are currently using at home.
Send photos or bring your current skin care products to your video appointment for an unbiased evaluation of the active ingredients and their effectiveness. Any products that you choose to no longer use can be donated to women in need at your local women’s shelter.
STEP 6: RECOMMENDING your personalized skin remedy.
Your Licensed Beauty Therapist will provide a treatment and home care plan addressing your skin concerns and goals, along with product suggestions and nutritional advice to reveal healthy, glowing and beautiful skin for a lifetime.
 
30 Minutes | $100

Question 2

BY PHONE / TEXT

Accepted Answer

Includes: FREE 30-Minute consultation with a licensed expert (Christal) to find out which products are right for you.
Time: 30 mins
Location: By phone
TimeZone: PST (Pacific Standard Time)
Available: In English
Call or text (562) 444-5191 during business hours 9AM-5PM PST Monday-Saturday

Question 3

BY VIDEO

Accepted Answer

Includes: FREE consultation with a licensed expert when you purchase $100 in skincare products at the time of your appointment. (Read our return policy)(javascript:void(0))
Time: 30 mins
Location: Your computer via Skype™ or FaceTime® video call
Time Zone: PST (Pacific Standard Time)
Available: In English
Schedule an appointment online o(javascript:void(0))r call the spa (562) 444- 5191during our business hours 9AM-5PM PST Monday-Saturday
Your scheduled appointment is reserved exclusively for you. A credit card number is required to secure all scheduled appointments.

Question 4

FAQ'S

Accepted Answer

How are diet and nutrition being addressed in My Skin Remedy? Your licensed professional will discuss how nutrition and eating the right foods can affect your skin.
Should I remove my makeup for my appointment? If you are having a video consultation, it's best not to wear makeup so we can get a better view of your skin.
What is your return policy? Though we don't offer refunds on opened or used products, you can return any UNOPEND product(s) within 30 days of your purchase in exchange for a store credit to use the next time you shop with us. We have many products to choose from, so if something is not a fit, we encourage you to try another product. Read more >(javascript:void(0))
How many of my own personal skin products should I bring to the appointment for you to analyze? For the 'DISCOVERING' portion of your appointment, we will be going over what you are currently using at home on your skin. To ensure we stay on time, we ask that you bring no more than 6 products to your appointment (for video only) for us to review. If you are having your appointment over the phone, we will cover this step but we will be unable to visibly see your products.
What can I expect at the conclusion of My Skin Remedy? At the end of your personal consultation, you will receive follow up info with step-by-step routine instructions with tips and suggestions on how to use your new products.
What are the requirements to be able to have a video consultation? 
Valid email address that you check often.
This will be used for your appointment confirmation and all communications.
Computer, tablet or cell phone with webcam access (so we can see you!)
For Skype™, FaceTime, etc. you will need to have an account, as well as basic knowledge of how to use its video calling feature.
A reliable internet connection.
For FaceTime®, you must have a newer generation Apple device (iPhone, iPad, Mac) with FaceTime® capabilities and your Apple ID email address.
A well-lit room during the time of your video consultation.
Will you really be able to see my skin over a webcam? Using a webcam in a well-lit room will allow us to see some details of your skin, however, it will mainly be the discussion that drives our diagnosis.
What if I am running late? Our scheduling is designed to permit the correct amount of time to complete your service. Late arrival will deprive you of your full appointment time. In fairness to all of our clients, your appointment time must end on time so that our scheduling system is effective. If you are more than 15+ minutes late for your scheduled appointment, you will be considered a "no-show" and charged $100 in full for your appointment.
What is your cancellation policy? In the event you need to cancel your appointment, we do request a 24-hour notice to avoid cancellation fees. We will always do our best to avoid charging for cancellations, but please keep in mind our service providers are by appointment only. Appointments canceled with less than 24 hours notice will be charged for the appointment unless we are able to fill the appointment.

SkinSpa Rx

Skin and Wellness Coaching

Book a personalized skin and wellness consultation today with your Beauty and Wellness Expert, Christal Petrak.

Christal will personally help you select the perfect products and regiment for your skincare and wellness needs from the comfort of your own home.

We’re here for your skin’s full journey with My Skin Remedy!

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